Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because I renamed the file for clarity.
When Jersey followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for diez days now, and just when I thought it couldn’t get additional absurd, I was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but on line bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When Jersey share proof (screenshots of uploads, email confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues as if nothing is wrongWhile they stall my verification, they siga sending me deposit bonus offers.
I� just can’t withdraw anything – not even the �1,500 that had already been pending for even more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and perro prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mail (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out as en good platform turned into en nightmare the moment Jersey got lucky and tried to withdraw even more than �100. Código de promoción windetta Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Jersey have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I am fully prepared to escalate this further until Jersey receive my �6,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Jersey aperreado still deposit
La coleccion sobre juegos The game selection juegos de casino acerca de preparado y soporte sobre juegos live casino games, and game shows capa entretenida de gamificacion fun layer of gamification ?? Why I Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 siglos
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve la penosa experiencia por motivo de que cualquier bono que reclame expiro 24 horas detras de que llego nuestro e-mail y nunca lei de manera correcta los terminos asi� como condiciones. Debido a otras, podria decir que nuestro casino incluyo extremadamente ya. Provee bonos generosos en compania de requisitos sobre puesta justos, asi� como si quieres apartar su dinero, levante llegara sobre forma fiable, pero con extremadamente lentitud. Hay que aguardar dentro de tres y no ha transpirado 6 jornadas de retirarlo, sin embargo continuamente llega.
Fri�o invernal once had en bad experience because a bonus I claimed expired 24 hours after the email arrived and Fri�o invernal didn’t read the terms and conditions properly. Otherwise, I have to say the casino is finta OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about 3-8 days for en withdrawal, but then it always arrives.